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roymogg posted this in outsourcing on July 3rd, 2009
There remain problems with getting outsourcing right yet we all buy into the gung-ho press around this important change – lets get a grip and make this important change Continue reading Outsourcing failures often not published but it is so easy to make it right admin posted this in outsourcing on June 23rd, 2009
“Selective Outsourcing” is aimed at building trust and establishing compatibility between the investor and the outsourcing partner before any long term agreement is reached with mutual consent. This means, while the outsourcing partner works on specific modules, the investor retains control over the overall function. Payroll Management is an excellent example of Selective Continue reading Selective Outsourcing admin posted this in outsourcing on June 11th, 2009
Even is it is bad news, such as being let go a careful and honest manager can put over the news in a respectful way taking care of her employees – lessons in how to reduce resistance at source by being ethical and Continue reading People in an Outsource will respect a manager who is fair and honest roymogg posted this in outsourcing on June 10th, 2009
Stress From Outsourcing can Kill I was struck by the similarity in the situation when people are laid off during redundancies and the stress caused by the move from one company to another during outsourcing – it strikes me that this is an under researched area and something we as managers should pay more attention to. Pioneering studies in Scandinavia that took place some years ago, where centralized health care allows researchers access to vast databases of medical conditions and treatment, showed a strong link between downsizing, layoffs and illness. A study by Finnish researchers published in February (2004) in the British Medical Journal, found the risk of dying from a heart attack doubled among permanent employees after a major round of downsizing, with the risk growing to five times normal after four years. What was surprising about this study was that ‘surviving’ employees – those left behind – suffered as much Continue reading Stress From Outsourcing can kill – we need to manage those staying as well Stephanie posted this in Book Reviews on May 23rd, 2009
This book was reviewed on the BizFace forum – I was one of the contributors for a chapter on the people Continue reading Book Review of Outsourcing and Human Resource Management by Ruth Taplin editor Stephanie posted this in outsourcing on May 19th, 2009
You should never outsource things that are business critical! I have heard a number of senior managers say things like ‘well it doesn’t matter if the staff are upset about the outsourcing, they don’t work for us anymore’ – but they Continue reading The Shell drivers strike shows failings of simplistic outsource evaluation Royston posted this in outsourcing on May 14th, 2009
Starting off on the right foot in an Outsource is essential if the benefits are to be realised – setting down the rationale and the expectations are key in delivering the eventual outcome. The essential message is organise for success and there is a chance that it will be Continue reading What are the key starting points for a successful Outsource deal? |
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