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Royston posted this in outsourcing on March 14th, 2012
In this video Prof Strassmann considers, in a very careful way, whether Outsourcing can be profitable. The short answer to this is yes if it is done corrrectly and he points to the main reasons for failure steming from managements inability to manage the process correctly. Especially it seems when it comes to deciding which functions should be considered. Continue reading Is Outsourcing Profitable? – Lecture by Prof Strassmann Royston posted this in outsourcing on December 7th, 2011
In negotiation avoid shortcuts and set specific goals – and ensure they are delivered. Evaluate, clarify and frame negotiations to keep competition alive. Document all discussions and carry out frequent self-assessment and use a term sheet, this helps drive and track the discussion and allows apples to apples comparison -over time the term sheet can evolve into a contract. Good note taking then transference to the final document of the substantive requirement and agreements made during the discussion is important. Do not leave anything out of the agreement that important to you that was discussed and agreed elsewhere – if it is not in the agreement it does not Continue reading The Five Steps to Outsourcing – Part Three Royston posted this in outsourcing on December 3rd, 2011
3.0 Organise for success First of all vendors to this for a living – often the vendor sales team have been doing this for years and when this is done will move onto the next. The customer side on the other hand may have not done this before or the team carrying out the supplier proposal evaluation may be completely new compared to the last time the outsource process was run through. It may be very wise to engage a contract consultancy to handle (or mentor) your side of the whole Continue reading The Five Steps to Outsourcing – Part Two admin posted this in outsourcing on December 1st, 2011
The jury is still out as to whether outsourcing can deliver measurable business improvement and better-cost performance. Many outsource deals fail to live up to the grand promises made in the press releases and back sourcing or early closure of deals is becoming an increasing trend. Having said this there are key principals that if followed can greatly increase the chances of success of the whole Continue reading Five steps to effective outsourcing – Part One I was in the first class cabin of yer Southern Rail for the daily commute idly glancing through an article ref David Attenbore and his long career of wildlife programming when over the Tannoy our Guard pipes up – “Ladies and Gentlemen I thought I would let you know that today is ‘meet the managers day’ hoorah! and starting at 0730 at London Bridge Southern Rail have arranged some victims to talk to you about your experiences with the service”. “If you have any difficulty with finding them just ask one of the station staff (AKA Bob Crows Army) and we will point them out for you – however they should be easy to spot as they will be the guys quaking in their boots somewhere close to the front of the station – Continue reading Meet the Southern Rail Managers admin posted this in outsourcing on March 5th, 2010
Lawmakers in more than 25 states and in the United States Congress have identified foreign outsourcing as a threat to US employment and prosperity. Legislators must ban federal or state contracts with companies that would outsource jobs to foreign Continue reading Is foreign outsourcing of American jobs by American Companies immoral? Royston posted this in outsourcing on December 24th, 2009
Moving non-core activities performed in-house to specialists outside the company helping the entrepreneur or business to focus on the core competencies and improve performance standards is the main premis of outsourcing. The growth and rewards of this practice can be quite high but the downsides are Continue reading How to Make Outsourcing Work Royston posted this in outsourcing on August 10th, 2009
I was thinking about outsourcing change management and the observation that those being outsourced often speak with respect about the boss delivering the message whilst being very hostile to the organisation actually forcing through the reorganisation. It has often happened to me when talking to people being outsourced that some managers or leaders are able to give bad news when it is necessary whilst still maintaining a good relation with their Continue reading How can people in an outsourcing respect their manager but hate the organisation? Royston posted this in outsourcing on July 23rd, 2009
George Molyneaux is quoted by Computer Weekly as saying that ‘Outsourcing jobs reduces the incentives to get into IT’. Not surprisingly, there are far fewer people taking IT as a subject at University – and there are fewer graduate level jobs in the UK. How on earth are we going to develop the future project managers who will understand the UK IT industry? I think this is a real Continue reading Outsourcing kills the IT job market – what now for IT recruitment? Stephanie posted this in outsourcing on July 23rd, 2009
An outsourcing transfer can be viewed as a form of transition. This change process involves involuntary movement from one company to another, with possible similarities, from the staff point of view, to mergers and acquisitions. The transfer may also include staff reductions or ‘downsizing’, and the new organization will make some effort to develop a relationship with their new staff in the form of organizational Continue reading The Human side of outsourcing – managing people change |
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