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Trondheim 2016 Gala Dinner

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Euroma Trondheim 2016

A well known conference for an academic getaway is the Euroma conference. An annual event, where academics from around the world, including the UK, gather and discuss important matters around operations management. Included in this brain expanding event is a brain cell destroying gala dinner where some 500 or so Profs […]

Past England Manager Grahame Taylor

Grahame Taylor tries out a word processor

Here is a nice picture of Stephanie, one of our regular contributors, in an earlier reincarnation as a computer word processing sales manager. The football manager in the picture is Grahame Taylor England’s manager from 1990 to 1993 when he had a bit of a raw deal with a Dutch player scoring a killer […]

HM Treasury kick-starts the end of the government outsourcing mega-deal

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HM Treasury has become one of the first Whitehall departments to formally signal its intent to break up its existing single-supplier outsourcing mega-deal. The department is inviting suppliers to provide feedback on its proposed new approach for sourcing IT – a model that is likely to be repeated for many of the major outsourcing […]

Humour Goes Viral

Humour Turns E-Mail Viral

A study by Sharpe Partners, an interactive marketing agency, revealed that 89% of adult Internet users in America share content with others via e-mail. This is excellent news for those companies who use self-propelling word-of-mouse” e-mail techniques to sell their products.

The study generated some interesting results regarding the type of […]

Top Tips for Conference Speakers

I have sat through and given a few presentations in my time so based on my experience of sitting through a conference or two I have put together a few tips:

Preparing For The Event

Read the proposed conference flyer and match your points to the theme. The flyers can help on the direction of […]

The Project Audit Process

The process of carrying out a project audit starts with initiation. In this activity a meeting with the prime stakeholder is held where the scope of the audit is agreed, a list the questions that need to be answered is drawn up and basic facts about the project such as scale, locations, goals, history, and progress to date are garnered. The output of the initiation is a plan of attack of the audit. […]

Ticket Inspections Southern Rail

I’m on a roll today so I thought I’d share another of my irrational moans

The question of the first class ticket and the freeloaders. Now, when I feel like being a big shot I buy a first class season ticket from Lingfield to London so as to enjoy the privilege and peace and quiet […]

What is leadership in a crisis

These days, you get dozens of results by searching for “leadership” and “economic crisis” on Google. The same happens when searching for “leadership” and “downsizing”. The general consensus is clear: during challenging times, individuals look to their leaders for inspiration, guidance and reassurance. But leaders are also the first to be blamed when things go wrong and people start losing their jobs. […]

Get a service level agreement organised

The success of the Service Level Agreement (SLA) is also observed closely by your staff. We have seen in our outsource work that staff notice only too well whether their original employer is getting value or just being ‘ripped off’ and often have great fun when it does go wrong. This keen appraisal of how it works in practice impacts upon their own motivation and their relationships with both you and the outsource organisation. This excerpt from an interview gives an indication of how staff can view the situation: […]

Do you have a feasible project?

The best way to find out whether your project is feasible is to complete a Feasibility Study. This process helps you gain confidence that the solution you need to build can be implemented on time and under budget. So here’s how to do it in 5 simple steps… […]