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admin posted this in SEO and IT on June 20th, 2009

Selecting the right keywords to signpost your site

Search engines are the vehicles that drive potentialcustomers to your websites. But in order for visitors toreach their destination – your website – you need toprovide them with specific and effective signs that willdirect them right to your site. You do this by creatingcarefully chosen

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Royston posted this in change management on June 19th, 2009

How can people in an outsourcing respect their manager but hate the organisation

A fair and equitable approach delivered by a well trained and respected manager can actually help in reducing resistance to change even when the news is very bad – a fair approach can in effect stop the causes of resistance at

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admin posted this in Tools & Methods on June 19th, 2009

How to do a Force Field Analysis – a practical guide

Force field analysis has a long history this simple guide takes you through the process of creating a force

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Royston posted this in change management on June 18th, 2009

Involve people in change to reduce the resistance

Forced change in the context of tight deadlines is the reality but we can still reduce the resistance if we involve

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admin posted this in Management Practice on June 14th, 2009

How to Sack an Employee – good practice in firing a person ethically

Sometimes we have to act and let go an underperforming employee here is a simple process to manage this task

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Royston posted this in SEO and IT on June 12th, 2009

The Twitter Tool-Box collection

I have posted a set of useful twitter tools that make the use of this micro blogging environment much more friendly – one of the best ones is the FireFox extension where you can post a tweet along with the link currently showing in the

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Royston posted this in SEO and IT on June 12th, 2009

Protect your website's ranking by not using dishonest SEO techniques

Your website’s ranking on search engines is a vital element of your overall marketing campaign, and there are ways to improve your link popularity through legitimate methods. Unfortunately, the Internet is populated by bands of dishonest webmasters seeking to improve their link popularity by faking out search

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admin posted this in outsourcing on June 11th, 2009

People in an Outsource will respect a manager who is fair and honest

Even is it is bad news, such as being let go a careful and honest manager can put over the news in a respectful way taking care of her employees – lessons in how to reduce resistance at source by being ethical and

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admin posted this in outsourcing on June 10th, 2009

The service level agreement why its needed in an outsource

Creating a robust service level agreement is an essential task in an outsourcing transition – without one in place you have no idea of how you are performing in achieving the benefits. Of importance when creating a contract and SLA is to get all the right points down on paper so that there is no confusion in the future as to what was said or

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roymogg posted this in outsourcing on June 10th, 2009

Stress From Outsourcing can kill – we need to manage those staying as well

Stress From Outsourcing can Kill

I was struck by the similarity in the situation when people are laid off during redundancies and the stress caused by the move from one company to another during outsourcing – it strikes me that this is an under researched area and something we as managers should pay more attention to.

Pioneering studies in Scandinavia that took place some years ago, where centralized health care allows researchers access to vast databases of medical conditions and treatment, showed a strong link between downsizing, layoffs and illness. A study by Finnish researchers published in February (2004) in the British Medical Journal, found the risk of dying from a heart attack doubled among permanent employees after a major round of downsizing, with the risk growing to five times normal after four years. What was surprising about this study was that ‘surviving’ employees – those left behind – suffered as much

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